Patient Representative Duties and Responsibilities: They act as a mediator or liaison between a patient and the medical organization. They handle any complaints or issues the people have about the care they just had. Salary: $32,800 annually Education: High school diploma or equivalent; some employers or states may require training through an accredited institution in the form of a postsecondary certificate or an associate's degree program Demand or need for this profession: High school diploma Reflection: I dont want to become a patient representative because i don't want to be in a desk sitting down answering phone calls.